Privacy policy SQTS

Article 1

Who are we?

The following company is generally responsible (“we” or “us”) for data processing under this privacy policy: The Federation of Migros Cooperatives, SQTS – Swiss Quality Testing Services, Limmatstrasse 152, 8005 Zurich, Switzerland info@sqts.ch, +41 (0)58 577 10 00.

Article 2

What personal data do we process and for what purposes?

Depending on the occasion and purpose, we process different personal data. You will find more details in this section. We generally collect your personal data directly from you, e.g. when you send us data or communicate with us. However, it may also be collected from other sources. This applies in particular to the following personal data:

  • information from public registers, e.g. the debt collection register;
  • information from private information providers such as credit reporting agencies, address traders, fraud prevention and anti-money laundering databases, etc.;
  • data from the internet, media and media monitoring companies;
  • information from providers of online services such as providers of internet analysis services;
  • information from financial service providers when you make payments;
  • information we receive from a company you work for, e.g. name, contact details, title, function etc.;
  • information about you that other people provide to us, for example, as part of an official or legal process or as part of communications with us.

We process personal data concerning you in particular for the following purposes:

  • to communicate with you;
  • for customer service purposes;
  • to provide, manage, secure, and personalise websites, apps, online offers and other infrastructure such as Wi-Fi;
  • to conclude and process contracts with you;
  • to conclude and process contracts with you;
  • for customer or supplier relationship management;
  • for advertising and marketing, e.g. for the organisation of events, competitions, etc. and for sending information and marketing messages targeted at specific groups by mail and through electronic channels
  • the recipient has not objected to the direct marketing);
  • for the administration and management of our IT and other resources;
  • for accounting, archiving, training and other administrative purposes;
  • to audit and improve our internal processes;
  • to ensure the safety of our employees and our buildings and premises;
  • to review and comply with legal obligations, including court or regulatory orders, compliance, and to detect and investigate abuses;
  • to enforce our claims and claims of affiliated companies and to defend claims against us, our employees, companies affiliated with us and against our contractual and business partners before courts and authorities in Switzerland and abroad.
Article 3

Who do we share your personal information with?

Our employees have access to your personal data to the extent necessary for the purposes described and the activities of the employees concerned. This includes employees in support areas such as IT. In doing so, they act in accordance with our instructions and are bound to confidentiality and secrecy when handling your personal data. It is also possible that personal data will be passed on to other companies. In these cases, the recipient of the data is a separate data controller and subject to data protection law. This applies, for example, to the following cases:

  • We may disclose your personal data to third parties (e.g. courts and authorities in Switzerland and abroad) if required by law. We also reserve the right to process your personal data in order to comply with a court order or to assert or defend legal claims or if we consider it necessary for other legal reasons. In doing so, we may also disclose personal data to other parties involved in the proceedings.
  • If we transfer claims against you to other companies such as collection agencies.
Article 4

How do we process personal data in connection with websites?

When you visit our websites 'sqts.ch' and 'schadensanalyse.ch', the following data is transmitted via your browser and temporarily stored in a log file:

  • Browser type and version
  • Operating system used
  • Referrer URL (the previously visited page)
  • Pages / files accessed
  • Date and time of the server request
  • Internet protocol address (IP address)

This data cannot be assigned to specific persons. This data is not merged with other data sources.

Article 4.1

Cookies

Our websites “sqts.ch” and “schadensanalyse.ch” use cookies. Cookies are text files that are placed and stored on a computer system via an Internet browser. Cookies do not cause any damage to your computer and do not contain viruses. Most of the cookies we use are “session cookies”. They are automatically deleted after the end of your visit. Other cookies remain stored on your end device until you delete them. These cookies allow us to recognise your browser on your next visit.

Article 4.2

How to prevent the storage of cookies

You can prevent our website from setting cookies at any time by adjusting the settings on your internet browser, which enables you to permanently object to the setting of cookies. Furthermore, cookies that have already been set can be deleted at any time via your internet browser or other software programmes. This is possible in all common internet browsers. Please note that if you deactivate the setting of cookies, it may no longer be possible to fully use all functions of our website.

Article 4.3

Contact options via our website

If you send us enquiries via the contact form or by email, the information you provide on the enquiry form, including the contact data you provide there, will be stored by us for the purpose of processing the enquiry and in case of follow-up questions. We also do not pass on this data without your consent. Since communication by email does not use a secure data connection, please refrain from sending confidential information via it.

Article 4.4

Google Analytics (with anonymisation function)

Our websites “sqts.ch” and “schadensanalyse.ch” use functions developed by the web analytics service Google Analytics. The provider is Google Inc, 1600 Amphitheatre Parkway Mountain View, CA 94043, USA. Google Analytics uses “cookies”. They enable an analysis of your use of the website. The information generated by the “cookies” about your use of this website is usually transmitted to a Google server in the USA and stored there.

We have activated the IP anonymisation function on our “sqts.ch” and “schadensanalyse.ch” websites. This means that your IP address is shortened by Google within member states of the European Union or in other signatory states of the Agreement on the European Economic Area from being transmitted to the USA. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and shortened there. On behalf of the operator of this website, Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity and providing other services relating to website activity and internet usage to the website operator. The IP address transmitted by your browser as part of Google Analytics will not be merged with other data from Google.

The purpose of the Google Analytics component is to analyse the flow of visitors to our websites “sqts.ch” and “schadensanalyse.ch”. Google uses the data and information obtained, among other things, to evaluate the use of our website, to compile online reports for us showing the activities on our websites, and to provide other services related to the use of our website.

You can prevent the setting of cookies by our website, as already described above, at any time by modifying the settings on your internet browser used and thus permanently object to the setting of cookies. Furthermore, you have the option to object to the collection of data generated by Google Analytics and related to the use of this website, as well as to the processing of this data by Google, and to prevent such processing.

To do this, you must download and install this browser add-on. This browser add-on tells Google Analytics via JavaScript that no data and information about visits to websites may be transmitted to Google Analytics. The installation of the browser add-on is considered by Google as an objection. If the information technology system of the data subject is deleted, formatted or reinstalled at a later point in time, you will have to install the browser add-on again in order to deactivate Google Analytics. If the browser add-on is uninstalled or deactivated by you or another person within your control, you have the option of reinstalling or reactivating the browser add-on.

Further information and Google's applicable privacy policy can be found here and here.

Article 4.4

SSL encryption

Our websites “sqts.ch” and “schadensanalyse.ch” use SSL encryption for security reasons and to protect the transmission of confidential content, such as requests that you send to us as the site operator. You can recognise an encrypted connection by the fact that the address line of the browser changes from “http://” to “https://” and by the lock symbol in your browser line. If SSL encryption is activated, the data you transmit to us cannot be read by third parties.

Article 5

For how long do we store your personal data?

We store your personal data in a personalised form for as long as it is necessary for the specific purpose for which we collected it, in the case of contracts usually at least for the duration of the contractual relationship. We also store personal data if we have a legitimate interest in storing it, e.g. for documentation and preservation of evidence purposes and for the protection and defence of legal claims. We also store your personal data for as long as they are subject to a statutory retention obligation.

Article 6

How do we protect your personal data?

We take appropriate security measures of a technical nature (e.g., encryption, pseudonymisation, logging, access restriction, data backup, etc.) and of an organisational nature (e.g., instructions to our employees, confidentiality agreements, audits, etc.) to maintain the security of your personal data, to protect it against unauthorised or unlawful processing, and to counteract the risk of loss, unintentional modification, unauthorised disclosure or unauthorised access. However, security risks cannot generally be completely ruled out; certain residual risks are usually unavoidable.

Article 7

What rights do you have in connection with the processing of your personal data?

You can object to data processing at any time, especially data processing in connection with direct advertising (e.g. against advertising emails).

Within the scope of the law applicable to you, you also have the right to information, correction, deletion, restriction of data processing and objection to our data processing and the right to receive from us, free of charge, the personal data that you have provided to us in a readable format. You also have the right to revoke your consent, without this affecting the lawfulness of the data processing carried out up to the time of revocation. You may also lodge a complaint with the responsible data protection authority.

Article 8

What else should be considered?

When processing your personal data, we rely in particular on the following basic principles:

  • The performance of a contract with the data subject or for pre-contractual measures at their request;
    legitimate interests; this includes, for example, in the interest of customer care and communication with customers also outside of a contract; in marketing activities; in getting to know our customers and other persons better; in improving products and services and developing new ones; in the internal group administration and the internal group traffic that is necessary in a group with collaboration based on the division of labour; in combating fraud, e.g. in online shops, and in preventing and investigating crimes; in protecting customers, employees and other persons and data, secrets and assets of the Migros Group; in ensuring IT security, especially in connection with the use of online shops, and in preventing and investigating crimes. in online stores, and in the prevention and investigation of crimes; in the protection of customers, employees and other persons and data, secrets and assets of Migros Group; in ensuring IT security, especially in connection with the use of websites, apps and other IT infrastructure; in ensuring and organising business operations, including the operation and further development of websites and other systems; in corporate governance and development; in the enforcement or defence of legal claims; and in compliance with Swiss law and internal rules;
  • To consent, provided that we ask you separately for consent;
  • A requirement to comply with legislation.

In addition, there is generally no obligation to disclose personal data to us unless you have a contractual relationship with us that gives rise to such an obligation. However, we will have to collect and process personal data that is necessary or legally required for the establishment and processing of a contractual relationship and for the fulfillment of the associated obligations. Otherwise, we will not be able to conclude or continue the contract in question. The processing of log data and certain other data when using websites is also mandatory. When communicating with us, we must at the minimum process the personal data that you provide to us or that we provide to you.

Article 9

Changes to this privacy policy

This privacy statement may be modified over time, especially if we change our data processing guidelines or if new legislation becomes applicable. We actively inform persons whose contact details are registered with us of such changes in the event of significant changes, if this is possible without disproportionate effort. In general, however, the version of the data protection statement that is current at the start of the processing in question applies to data processing in each case.