FAQ

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All
Sampling
Questions about placing an order
Questions about order processing
Questions about analysis costs
Safe and smooth sample submission
Information on the test report
Invoices
What information is needed for order processing?
Questions about placing an order
How do I fill out the order sheet correctly?
Questions about placing an order
According to which evaluation bases can the analysis values be assessed?
Questions about placing an order
Are the research results and reports recognised by retailers and industrial companies?
Questions about placing an order
Do you have any special requirements for the testing?
Questions about placing an order
Do I have to specify expected values when placing an order?
Questions about placing an order
Is there a price list?
Questions about analysis costs
How can I request a quotation?
Questions about analysis costs
By when will I receive the test report / results?
Questions about order processing
Is express processing possible?
Questions about order processing
Notes on correct sampling
Sampling
How much of the sample / number of samples are required?
Sampling
Can SQTS assist in on-site sampling?
Sampling
What are the opening hours of the SQTS sample reception?
Safe and smooth sample submission
To which location should I send my samples? 
Safe and smooth sample submission
Sending samples for immediate microbiological examination 
Safe and smooth sample submission
Notes for specimen transport conditions
Safe and smooth sample submission
How must temperature-sensitive samples be sent? 
Safe and smooth sample submission
What should be considered when sending samples from abroad?
Safe and smooth sample submission
What documents must be enclosed with the shipment of goods from abroad?
Safe and smooth sample submission
Why do I need a waybill?
Safe and smooth sample submission
What information should the consignment note contain?
Safe and smooth sample submission
How must the shipping documents be attached?
Safe and smooth sample submission
Submissions of label checks, declarations and translations
Safe and smooth sample submission
Has my sample arrived?
Safe and smooth sample submission
Input temperature increased? 
Safe and smooth sample submission
What is meant by detection limit / quantification limit?
Information on the test report
What is RRT?
Information on the test report
What is S/V? Surface-to-volume ratio
Information on the test report
What are NIAS? Non-Intentionally Added Substances
Information on the test report
What is set-off storage?
Information on the test report
Signed invoice dispatch by email
Invoices
Are these electronically signed invoices legally recognised?
Invoices
How do I proceed with online banking?
Invoices
Which conversion rate is used for invoices issued in foreign currency?
Invoices
How do I make deposits at the counter in Switzerland?
Invoices
If you cannot find the answer to your question or you have special requests, please feel free to contact us directly.

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